Shipping Policy
1. Processing Time
All orders are processed within 1 to 2 business days from the time of order confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Methods
We offer various shipping methods depending on the recipient's location. The available options will be displayed during checkout. Shipping fees may vary based on the chosen method and destination.
3. Delivery Times
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Expedited shipping: Delivery typically takes 1 to 2 business days, depending on the destination.
Please note that shipping times are estimates and may vary depending on factors such as the shipping carrier, weather conditions, or other unforeseen circumstances.
4. Shipping Destinations
We currently offer shipping within the U.S.A. We do not ship internationally at this time.
5. Shipping Fees
Shipping fees are calculated based on the shipping method and delivery location. The applicable shipping charges will be displayed at checkout before payment.
6. Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your shipment through the shipping carrier's website.
7. Shipping Delays
While we strive to ensure timely delivery, we are not responsible for any delays caused by third-party carriers or factors outside of our control, such as natural disasters or extreme weather conditions.
8. Lost or Damaged Shipments
If your order is lost or damaged during shipping, please contact our support team immediately. We will assist you in resolving the issue, and in some cases, we may be able to issue a replacement or assist with a claim with the shipping carrier.
9. Address Accuracy
It is the customer's responsibility to provide accurate and complete shipping information. We are not liable for any delays or issues arising from incorrect or incomplete addresses provided at the time of order.
10. Signature Requirement
For certain high-value orders, a signature may be required upon delivery. Please ensure someone is available to sign for the package if necessary.